3D model this product its cool.
The goals of this project were to design an Ai Assistant for the specific needs of the user. By interviewing and understanding the user, I had to build and prototype an experience that solved the users problems. It was an iterative process which required
In order to start this process of understanding the user and her problems, the design thinking process was used.
This method follows a step-by-step iterative and repeating approach that utilizes empathy, defining, ideation, and prototyping, testing, and implementing. By repeatedly going back on steps and understanding the problem better, solutions can become better for the user.
Empathy maps are useful in breaking down the user’s problem. It helps understand the user in how they think, feel, what they say or do when dealing with their problem.
Sarah, my user went through two rounds of interview where I asked questions like “What would make your life easier?” “What are some difficulties you face on a day to day basis?” Using these interview questions, i was able to form an empathy map using what she said, thought, felt, and what actions she took.